I came in for a battery replacement and to have a square that had come loose from the date taken out as the hands kept sticking on it. I was quoted £12.95 for the battery and £15 all in. The gentleman checked the battery and showed me it wasn't 'dead' and deftly removed the loose square. He didn't put in a new battery as the watch was still ticking after the original was replaced and only charged me ?3 for removing the loose square.
I wanted to congratulate him on his honesty regarding the battery, the quality of the service and the speed at which the job was done, all while I waited!
Excellent I shall return.
Thank you so much for your kindness, you were so busy, but you gave me all the time and gave me great service on the engraving of my pendant when no one else in town would help. We shall recommend you to everyone.
Mrs Alexander Alem, Newcastle upon Tyne
We purchased a number of items for thank you gifts for our wedding in October. Richard was so helpful and spent time talking through our options. The engraving was perfect and we felt like valued customers. Very impressed - thank you. Would definitely recommend Shoecare.
Just a quick note to say that I thought that the service given by Lee at the Mansion House branch on the 13th August was excellent.
I watched him help another customer and he then reheeled my shoes and seeing that my suitcase handle was broken he offered to fix it as well. All it took was a few minutes of his time but it saved me enormous time and effort in trying to get it fixed.
Will keep coming back to Shoecare.
Sally, Mansion House customer