Absolutely flipping brilliant, tried 2 other locksmiths in Woking and they could not make me spare keys for my new door. I was so frustrated and went back into Woking 3 times until my wife remembered this shop in the Woseley centre. The guy there was called Mark. He was really really helpful. To cut a long story short he made me my spare keys when nobody else could. I will tell family and friends about this shop. So pleased and grateful. Well done Mark and Shoecare
T James, Surrey
I came in for a battery replacement and to have a square that had come loose from the date taken out as the hands kept sticking on it. I was quoted £12.95 for the battery and £15 all in. The gentleman checked the battery and showed me it wasn't 'dead' and deftly removed the loose square. He didn't put in a new battery as the watch was still ticking after the original was replaced and only charged me ?3 for removing the loose square.
I wanted to congratulate him on his honesty regarding the battery, the quality of the service and the speed at which the job was done, all while I waited!
Excellent I shall return.
I went into the store for 2 tankards as thank you presents for members at my club. The staff were very friendly and helpful showing me the catalogue, talking me through the range of glass and metal tankards, and showing me examples of the ones I liked. When I had the 2 I wanted the taller dark haired chap took me to the engraver and helped me choose the lettering I wanted right there on the screen. I was amazed at the level of service, knowledge of products and nice attitude of both staff. I will definitely use the shop again!
Mr Michael Hare, Reading
Just a quick note to say that I thought that the service given by Lee at the Mansion House branch on the 13th August was excellent.
I watched him help another customer and he then reheeled my shoes and seeing that my suitcase handle was broken he offered to fix it as well. All it took was a few minutes of his time but it saved me enormous time and effort in trying to get it fixed.
Will keep coming back to Shoecare.
Sally, Mansion House customer