Just a quick note to say that I thought that the service given by Lee at the Mansion House branch on the 13th August was excellent.
I watched him help another customer and he then reheeled my shoes and seeing that my suitcase handle was broken he offered to fix it as well. All it took was a few minutes of his time but it saved me enormous time and effort in trying to get it fixed.
Will keep coming back to Shoecare.
Sally, Mansion House customer
We purchased a number of items for thank you gifts for our wedding in October. Richard was so helpful and spent time talking through our options. The engraving was perfect and we felt like valued customers. Very impressed - thank you. Would definitely recommend Shoecare.
Thank you so much for your kindness, you were so busy, but you gave me all the time and gave me great service on the engraving of my pendant when no one else in town would help. We shall recommend you to everyone.
Mrs Alexander Alem, Newcastle upon Tyne
I went into the store for 2 tankards as thank you presents for members at my club. The staff were very friendly and helpful showing me the catalogue, talking me through the range of glass and metal tankards, and showing me examples of the ones I liked. When I had the 2 I wanted the taller dark haired chap took me to the engraver and helped me choose the lettering I wanted right there on the screen. I was amazed at the level of service, knowledge of products and nice attitude of both staff. I will definitely use the shop again!
Mr Michael Hare, Reading